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Contact MyVaporStore Customer Service

MyVaporStore Phone Numbers and Emails

Customer Service Number:

  • (718) 728-7838
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MyVaporStore Email:

General Info
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MyVaporStore Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call MyVaporStore is 7187287838. 36% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as MyVaporStore may ask you for the following information to identify you as a customer: order id or tracking no.

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PissedConsumer Club

Contact Information

MyVaporStore Website:

MyVaporStore Help Center:

Corporate Office Address:

MV Store, Inc.
3230 62ND St Woodside
New York, New York 11377-2032
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

Saturday: 9:00am - 1:00pm

More contact details

MyVaporStore Rating Based on 39 Reviews

Rating details

1.7
more details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

Rating stats

Rating trend

How Good is MyVaporStore's Customer Service?

Korey Kea
Korey Kea
Feels Disappointed | Jan 03, 2025

No customer service

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Gaylin Fkb
Gaylin Fkb
Feels Satisfied | Nov 07, 2023

Over all my vape store is fantastic but if you need to get ahold of them it's impossible

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Suriyah Pox
Suriyah Pox
Feels Disappointed | Oct 18, 2023

Your customer service number is a fax line.
My order number is 343****.
What is going on

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Ladarion Xzl
Ladarion Xzl
Feels Satisfied | Oct 10, 2023

The place is great and fast shipping and there always stock up on everything

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Oanh Edc
Oanh Edc
Feels Disappointed | Sep 16, 2023

Have gotten coils in the past but this experience is underwhelming - not sure what to do. Never found a phone number, only emailing has taken place and still no answer there either. Want the BVC Nautilus atomizer 5 pack (2 of them) as in the past. What happened? 720-218-**** Dee

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Jeanne W Ghp
Jeanne W Ghp
Feels Satisfied | Jun 06, 2023

Never a problem

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Summary of MyVaporStore Customer Service Calls

166 TOTAL
CALLS
00:34 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyVaporStore?

Shipping and Delivery Question:

  • “Never received my package”
  • “Missing package still haven't received”
  • “Order incomplete”

Request for Information Question:

  • “I have questions”
  • “Order status”
  • “Inquiry about Innokin Zyon”

Product/ Service Question:

  • “Defective device”
  • “Product not working”
  • “About your product”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel a order”

Payments and Charges Question:

  • “Coupon”
  • “Made an order out with you people you took my money from my credit card, but states it's restricted from mailing to Massachusetts. Wondering if that product is still going to be coming to my residence”
  • “Billing”

Website/ Application Question:

  • “What call? tried ordering coils but wouldn't let me because I didn't specify resistance - no selection available to select! Not pissed just confused with the site.”
  • “Can't place an order through website, IVE TRIED MORE THAN 5 times”

Return/ Replace Question:

  • “I need to do a return & make a new ! Purchase”
  • “Change mailing address”

Account Question:

  • “Cannot check out. Forgot my password. I don't put that on record.”

Cards Question:

  • “Ordered something on wrong credit card”

Other Question:

  • “No.No one ever responded to me”
  • “Missing packag”
  • “Wondering wear my order is”

Compare MyVaporStore Customer Service To

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